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The U.S. Federal Trade Commission June 24, 2010 made Twitter the first social network the agency has brought a case against for lax data security. Hackers were able consequently to see account holders’ private information, access protected tweets, send phony messages from accounts, and reset user passwords.
“The site was breached when hackers used an automated tool to guess the site’s administrative password, hitting the jackpot when ‘a weak, lower-case, common dictionary word’ came up,” Addy Dugdale wrote in “Twitter and FTC Settle Over Hacked Accounts” June 24, 2010 in Fast Company. “Twitter’s counsel, Alexander Macgillivray pointed to the fact that, at that time, his client employed just 50 people. ‘Put simply, we were the victim of an attack, and user accounts were improperly accessed,’ he said in a statement.”
Twitter Responsible for Enabling Account Infiltration
But the FTC maintained that Twitter was at fault for failing to take proper security precautions to safeguard accounts and customer privacy, while pledging that personal information was protected. The agency said hackers in 2009 had been able to see private tweets, Twitter messages of up to 140 characters, and transmit messages from others’ accounts.
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